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5

Took my Ford Explorer to Don's for the first time ever on the recommendation of my boss and just about everyone I work with. I was pretty sure I knew what was wrong but was unable to fix it myself. Many mechanics had told me the fix couldn't be done without taking the vehicle to a Ford dealership. They were wrong - and the guys at Don's told me that. They got my car back to me quickly and completed the work nicely and completely. I will be taking my Explorer back to Don's in the future! Great work, great family vibe and a cute pooch behind the counter as well!

5

Great place with friendly people and a very cute dog. Fast and courteous. Willing to help when you have a problem. Great prices also! Thank you guys so much for fixing my Saturn!

5

My Honda had front end damage, they repaired it perfectly, this is the most beautiful part of the car now. On time on budget, with a smile. Five stars and I hardly ever give that one out. You will be glad you went to them.

5

My husband and I are so happy to have finally found a place we trust. Their customer service is exceptional - they definitely go above and beyond!!!

5

Stopped by in an emergency with a transmission that was slipping badly,Received prompt n honest service with a suggested fluid flush and a loaner for a couple hours. No upselling or dishonest service here! I very highly recommend them!

5

Don's Auto Repair, Inc was great. They were professional, prompt, and reasonable. I'm going to continue to bring back my car. Also they did a diagnostic report, which I was grateful for. Plus they let me have my two dogs inside. Awesome!

5

It's incredibly hard to find a mechanic who you feel like you can trust, does good work quickly and has reasonable prices. Don's is a definitely a hidden gem. I've taken my car there three times now and every time I've gotten a straightforward and honest assessment of what needs to be done urgently, what can wait and what will be a future concern. I've never been upsold or pressured on any service and always have left feeling like I was treated fairly. Each time I bring my car in, I'm given a detailed inspection sheet that shows the condition of all the maintenance items on the car and it's comforting to know where my car is in its life span. I recommend this shop to my friends in the area and have never heard anything but high praise.

5

Good service, honest work and evaluations.

4

They saved me a ton of money by fixing a transmission problem rather than replacing it which is what tow other mechanics offered to do.

4

I found out about Don's through Groupon. They were offering a discounted service price of $24 for what would normally be $53. It included: an oil change and tire rotation (an $18 value) and a 23-point inspection (a $35 value).The inspection was not necessary for me (my car is fine), and I asked them not to rotate the tires. I'm not sure why Groupon says the normal price for oil change and tire rotation is $18. If that was true, it would be an amazing price! (maybe they got the two prices confused) Don's offers an oil change on Mondays for $19.95, which is a great deal, and it's $32 the rest of the week.I called ahead to make my appointment and mentioned the specific requirements of my car which include a special filter, a crush washer for the drain plug, and just over 6 quarts of full synthetic oil. On the phone, they said it's no problem, they are fully stocked in everything they need which was a nice surprise. In the back of my head, I'm thinking that there will probably be an upcharge for the oil because that's been my experience in the past. They were very polite and friendly/warm on the phone and inspired confidence.When I arrived for my appointment, I found the location to be charming. It had a vintage look and a family feel. I felt at ease immediately and the staff was engaging, polite, and seemed genuinely interested in the particulars of my vehicle. I mentioned again that it would need the filter, washer, and full synthetic. He then let me know there would be an additional charge for the oil. They immediately started on my car and were complete in a timely fashion. It's one of the first times I've experienced an appointment at a garage that starts promptly and lasts for a reasonable period of time. When I went to pay, the upcharge was a bit more than I expected at ~$30+. They gentleman mentioned they gave me the oil at their cost, and the price seemed to indicate that. All total, my cost was in-line with the least expensive oil change I've been able to find for my car, at around $50-60. What this means though, is that the Groupon really didn't do much of anything for me. I can't blame Don's for that though.I definitely like the place and would be happy to entrust them with my car again, which, if you knew me, is a good compliment.A few final notes:This is a family owned and operated business in the area since 1941 (4th generation). They have a wide array of services, will work with warranties, and have after hours drop off. They also offer a valet service if you need a ride to work/home after dropping off your car.

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